"On Saturday, Oct. 12th, we had our pontoon picked up at Lipsett Lake for winterization & storage by your employee, Rick. ( We didn't know his last name! ) I felt it was necessary to write to express my gratitude to him & inform you what a wonderful asset he is to your organization. Things did not go well. Our pontoon wouldn't start and then it died about half way across the lake, stranding my husband on the deck. Rick, who could have said, " see ya ", came up with a plan, using our boat, which he was willing to launch & drive to rescue my husband. He went way beyond what he needed to do & both Chuck & I are extremely grateful! Everything turned out well! We got the pontoon to the landing, Rick brought Chuck back to our cabin and even got our boat back in our garage, which can be a challenge for my husband!! Rick is a good man and I hope he is appreciated by your organization. He exemplifies what every employer would want in an employee! Our experience with Wild River & particularly Rick, was outstanding! We thank you & him for such great service. Nancy & Chuck Pillsbury"
Chuck Nancy - Northfield, MN